Privacy policy

Effective date: September 19, 2026
Business operator: Deez Cards, LLC, doing business as Deez Cards Sports Cards & Memorabilia

Deez Cards (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, store, and share personal information when you visit DeezCards.com, shop with us online or in-store, participate in our loyalty program or events, or communicate with us.

1. Information we collect

Depending on how you interact with us, we may collect:

Contact information: your name, email address, phone number, and billing or shipping address.
Purchase information: products purchased, transaction dates, amounts, returns, and order history.
Loyalty information: points earned, rewards redeemed, and participation in promotions.
Event information: registrations, giveaway entries, and prize-claim details.
Communication preferences: marketing subscriptions, consent records, and unsubscribe requests.
Messages you send us: questions, customer-service requests, and other information you choose to provide.
Website information: IP address, browser and device information, and information about how you use our website, collected through cookies and similar technologies where enabled.

Payment information is handled through our payment-processing providers. The information available to us depends on the payment method and provider.

2. How we collect information

We collect information when you make a purchase, complete a form, register for an event, join our loyalty program, subscribe to marketing, contact us, or interact with our website.

We also receive information through service providers that support our business, including our website host, Shopify, and Smile.io.

3. How we use information

We use personal information to:

Process purchases, payments, returns, and fulfillment.
Provide customer service and respond to requests.
Maintain customer records and purchase history.
Administer loyalty points, rewards, promotions, and events.
Contact giveaway winners and coordinate prize collection.
Send marketing communications when we have the necessary permission.
Understand customer interests and improve our products, website, and store experience.
Prevent fraud, protect our systems, and meet recordkeeping and other legal obligations.

4. Email and SMS marketing

Marketing subscriptions are optional. Providing a phone number or email address for a purchase, receipt, event registration, or giveaway does not, by itself, establish consent to promotional messages.

When you subscribe to SMS marketing, we collect your mobile number and relevant subscription records, such as when and how you consented. We use this information to send permitted messages and manage your preferences.

You can unsubscribe from marketing emails using the unsubscribe link in the email. You can unsubscribe from SMS marketing using the unsubscribe link in the message or by contacting team@deezcards.com.

5. How we share information

We share information as needed with providers that help us operate our business, including:

Website host: website hosting and related website services.
Shopify: online commerce, point-of-sale transactions, customer records, and messaging services where enabled.
Smile.io: loyalty points and rewards administration.
Other operational providers: payment processors, delivery providers, and technology or professional service providers where relevant.

Providers receive information relevant to the services they perform. Their handling of information may also be governed by their own privacy policies.

We may disclose information when legally required, to protect rights or safety, prevent fraud, or in connection with a business transfer subject to applicable privacy protections.

We do not sell or share SMS opt-in information or consent records with third parties or affiliates for their own marketing purposes. We may share this information with providers solely as needed to operate and support our messaging program.

6. Cookies and website technologies

Our website and its providers may use cookies and similar technologies to support website functionality, remember preferences, measure usage, and support marketing where enabled.

You can manage cookies through your browser and any privacy controls available on our website. Disabling certain cookies may affect website functionality.

7. Storage, security, and retention

Personal information is stored in the business systems and service-provider platforms we use. We use reasonable safeguards designed to protect it from unauthorized access, loss, or misuse. No system can guarantee absolute security.

We retain information for as long as reasonably needed for the purposes described in this policy, including customer service, loyalty administration, accounting, dispute resolution, and legal obligations.

We may retain limited unsubscribe records so we can continue honoring your marketing preferences, and consent records to document permission.

8. Your choices and privacy requests

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to exercise other privacy rights.

To submit a request, email team@deezcards.com. Please identify the information or account involved. We may need to verify your identity before acting on a request.

Certain information may need to be retained for legal, security, accounting, or other permitted purposes. We will explain applicable limitations when responding.

You may withdraw marketing consent without affecting your ability to make purchases.

9. Children’s information

Our marketing subscription program is intended for adults aged 18 or older. A parent or guardian should provide their own contact information for communications relating to a child’s participation in store activities.

We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us online, contact team@deezcards.com so we can review and address it.

10. Third-party websites

Our website may link to other websites or services. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this policy as our services or practices change. We will publish the revised policy with an updated effective date and provide additional notice or obtain consent when required.

12. Contact us

Deez Cards Sports Cards & Memorabilia
103 Park Street
Altamont, NY 12009
Email: team@deezcards.com
Website: DeezCards.com